Who gets this
Employees and pensioners who have paid too much or too little tax.
How to recognise it
- It says "Your tax calculation" and shows whether you are owed a refund or owe tax.
- It explains why, for example a wrong tax code, two jobs paid in one month, or a new pension.
- If a refund is due, it says whether to claim online or that a cheque will follow.
What to do
- Check the figures against your P60, P45 and payslips.
- If you owe less than £3,000 and are taxed through a job or pension, HMRC usually collects it by changing your tax code over 12 months from the next 6 April. You can pay sooner if you want.
- If you are due a refund, claim on GOV.UK or the HMRC app using the reference on the letter. Claims online are paid within 5 working days; a cheque you ask for takes up to 6 weeks.
- If the cheque option is on the letter, it arrives within 14 days of the date on the letter and you do not need to do anything.
- If a figure is wrong, tell HMRC which amount and what it should be.
By when
Follow the dates on your letter. Collecting by tax code starts the next 6 April.
What happens if you ignore it
- A refund is not paid until you claim it (unless the letter says a cheque is coming).
- Tax you owe may be collected through your tax code, or HMRC will write about another way to pay.
Official GOV.UK pages
- If you have not paid the right amount of tax (P800 and Simple Assessment)
- If your P800 says you owe tax
- If your P800 says you are due a refund
P800 refund scams are common. Only claim through GOV.UK or the HMRC app, never from a link in a text or email.
Not sure it is genuine?
Do not use any link or phone number printed in a message you are unsure about. Check the list of genuine HMRC letters, then find HMRC’s contact details on GOV.UK yourself. You never need to upload your letter to HandySums, and we would never ask.